Data protection declaration


1. Privacy at a glance

General information

The following notes give a simple overview of what happens to your personal information when you visit our website. Personal data is any data that personally identifies you. Detailed information on data protection can be found in our Privacy Policy.

Data collection on our website

Who is responsible for the data collection on this website?

The data processing on this website is carried out by the website operator. Its contact details can be found in the imprint of this website.

How do we collect your data?

Your data will be collected on the one hand, by telling us this. This may be e.g. to trade data that you enter in a contact form.

Other data is collected automatically when visiting the website through our IT systems. These are above all technical data (for example Internet browser, operating system or time of the page call). The collection of this information is automatic as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure a flawless provision of the website. Other data can be used to analyse your user behavior.

What rights do you have regarding your data?

At any time you have the right to obtain free information about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction, blocking or deletion of this data. For this purpose as well as for further questions about data protection you can contact us at any time at the address given in the imprint. Furthermore, you have a right of appeal to the competent supervisory authority.

Analysis tools and third-party tools

When visiting our website, your surfing behavior can be statistically evaluated. This happens above all with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you about the possibilities of objection in this privacy policy.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various personal data will be collected. Personal information is information that personally identifies you. This Privacy Policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (for example, when communicating by e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

Note to the responsible body

The responsible data processing company on this website is:

Hermann Cleff GmbH International Shipping Phone: +49 208 5886 0 Facsimile: +49 208 5886 109 admin@cleff-spedition.de

Registered office Neckarstr. 22-24 D-45478 Mülheim an der Ruhr

Responsible body is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data (such as names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority

In the case of violations of data protection law, the person concerned has the right of appeal to the competent supervisory authority. The competent supervisory authority in matters of data protection law is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found on the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process on the basis of your consent or in fulfilment of a contract, in itself or to a third party in a standard, machine-readable format. If you require the direct transfer of the data to another person in charge, this will only be done to the extent that this is technically feasible.

SSL or TLS encryption

This site uses, for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator, an SSL or TLS encryption. An encrypted connection is indicated by the browser’s address bar changing from “http://” to “https://” and by the lock icon in your browser bar.

If the SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.

Information, blocking, deletion

Within the scope of the applicable legal provisions, you have the right at any time to provide free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to correct, block or delete this data. For this purpose as well as for further questions about personal data you can contact us at any time at the address given in the imprint.

Objection to advertising mails

The use of contact information published, for the purpose of sending unsolicited advertising and information materials is hereby expressly excluded. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

3. Data collection on our website

Cookies

The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser the next time you visit our website.

You can set your browser in a way that makes you informed about the setting of cookies and offers you the possibility to allow cookies only in individual cases, or set the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies required to carry out the electronic communication process or to provide certain functions desired by you (for example, shopping cart function) are processed and stored on the basis of stipulations under Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically correct and optimised provision of its services. If other cookies (such as cookies for analysing your browsing behaviour) are stored, they will be treated separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system
  • Referrer URL
  • Hostname of the accessing computer (IP address)
  • Time of server request
  • IP address

A merge of this data with other data sources will not be done.

The basis for data processing is Art. 6 para. 1 lit. f GDPR, which allows the processing of data to fulfil a contract or pre-contractual measures.

Contact form

If you let us have inquiries by a contact form, your entries from the inquiry form, including the contact data provided by you therein, will be stored with us for the purpose of processing the inquiry and in the event of follow-up questions. We will not share this information without your consent.

The processing of the data entered into the contact form takes place exclusively on the basis of your consent (Art. 6 (1) lit. GDPR). You can revoke the already given consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

The information you provide in the contact form will remain with us until you ask us to delete it, revoke your consent to storage, or delete the purpose for data storage (for example, after your request has been processed). Mandatory statutory provisions – especially retention periods – remain unaffected.

4. Analysis tools and advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of stipulations under Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage against the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to fully utilize all the functions of this website. In addition, you can prevent Google’s processing of the data (including your IP address) generated by the cookie and your use of the website (including your IP address) as well as the processing of this data by Google by using the link below, downloading and installing the thereby available browser plugin. https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information on how to handle user data on Google Analytics, please see the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order data processing

We have entered into an agreement with Google for order data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic features in Google Analytics

This website uses the demographics feature of Google Analytics. As a result, reports can be produced that contain information on the age, gender and interests of the site visitors. These data are from interest-based advertising from Google and from third-party visitor data. This data cannot be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as described in the section “Opposition to data collection”.

WordPress Stats

This website uses the WordPress tool Stats to statistically analyse visitor traffic. Provider is Automattic Inc., 60 29th Street # 343, San Francisco, CA 94110-4929, USA.

WordPress Stats uses cookies, which are stored on your computer and allow an analysis of the use of the website. The information generated by the cookies about the use of our website is stored on servers in the USA. Your IP address will be anonymised after processing and before storage.

“WordPress Stats” cookies remain on your device until you delete them.

The storage of “WordPress Stats” cookies is based on stipulations of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in anonymous analysing user behaviour in order to optimise both its website and its advertising.

You can set your browser in a way that makes you informed about the setting of cookies and offers you the possibility to allow cookies only in individual cases, or set the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. The deactivation of cookies may limit the functionality of our website.

You can object to the collection and use of your data for the future by clicking on this link and setting an opt-out cookie in your browser: https://www.quantcast.com/opt-out/.

If you delete the cookies on your computer, you must set the opt-out cookie again.

Google AdWords and Google Conversion-Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use the so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies lose their validity after 30 days and are not used for the personal identification of the users. If the user visits certain pages on this website and the cookie has not expired yet, Google and we may recognise that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked through the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that personally identifies the users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie through its Internet browser under User Preferences. You will not be included in the conversion tracking statistics.

Google “Conversion cookies” are stored on the basis of stipulations under Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/.

You can set your browser in a way that makes you informed about the setting of cookies and offers you the possibility to allow cookies only in individual cases, or set the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

5. Plugins und Tools

YouTube

Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit any of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. It tells the YouTube server which of our pages you’ve visited.

If you are logged in to your YouTube account, YouTube will allow you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

For further information on how the transferred data are handled, please refer to the data protection declaration of YouTube at: https://www.google.de/intl/de/policies/privacy.

Google Maps

This site uses the mapping service Google Maps via an API. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored by Google on servers in the United States. The provider of this page has no influence on this data transfer.

The use of Google Maps is for the sake of an appealing presentation of our online offers and an easy findability of the places we specify on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

For further information on how the transferred data are handled, please refer to the data protection declaration of Google: https://www.google.de/intl/de/policies/privacy/.

 

Google Fonts

For display purposes on this website we have included certain fonts provided by Google. When you call up a page, your browser will download these fonts from a Google server. Your IP address and the URL (Internet address) of the website you have visited will be transmitted to a Google server. If you are logged in to your Google account, you can enable Google to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your Google account.

Google is certified under the Privacy Shield Agreement, providing a guarantee of compliance with European data protection law. (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

 

For more information on these Google fonts, please refer to

/developers.google.com/fonts/faq and to Google’s  

data protection declaration at www.google.com/policies/privacy.

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